Tuesday, December 11, 2012

SCOM 2012 - Install Hangs at Importing System Network Management MP

I have only actually seen this happen one time. You are going through and doing an install of SCOM 2012 and it hangs indefinitely on Importing System Network Management Management Pack in the Operational database configuration portion of the install.

You will eventually see in the OpsMgrSetupWizard.log file:
[18:06:54]:    Error:    :ImportManagementPack: Unknown Error. Microsoft.EnterpriseManagement.Common.ServerDisconnectedException : The client has been disconnected from the server. Please call ManagementGroup.Reconnect() to reestablish the connection.
[18:06:54]:    Always:    :FirstManagementServer: Failed to load MP D:\Setup\AMD64\..\..\ManagementPacks\System.NetworkManagement.Library.mp.  We will retry.
[18:06:55]:    Always:    :ImportManagementPack: Loading management pack D:\Setup\AMD64\..\..\ManagementPacks\System.NetworkManagement.Library.mp. 18:06:55
And this will repeat multiple times. I eventually had to kill the install because it never went through successfully.

Now you will remember that I covered the install prerequisites in SCOM 2012 - Installation. In this segment we covered how to use the GUI and install SCOM correctly. The order of operations I had illustrated was to install .NET 3.5, .NET 4.0, Enable the Remote Registry service and then install Microsoft Report Viewer 2010. Now if you were planning on running Web Services on this machine as well, and if you installed IIS after .NET 4.0 it will not register properly with IIS. If this happens it will freeze up your install during the System Management MP import, so you need to re-register .NET 4.0 with IIS by running the following command:
%WINDIR%\Microsoft.NET\Framework64\v4.0.30319\aspnet_regiis.exe -r

Once .NET 4.0 is re-registered with IIS you should be able to run through the install without issues.

More to come!

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  1. When run this command on windows server 2012 r2 i get
    This option is not supported on this version of the operating system. Administrators should instead install/uninstall ASP.NET 4.5 with IIS8 using the "Turn Windows Features On/Off" dialog, the Server Manager management tool, or the dism.exe command line tool.

  2. I have not tested this command on .net 4.5. Did running the install correct the issue?

  3. Please Help I Rebuild My Lab On Windows Server 2008 R2 SP1 AS You Discuss & Still Stack On
    Always: :ImportManagementPack: Loading management pack C:\Fix\Setup\AMD64\..\..\ManagementPacks\System.NetworkManagement.Library.mp. 22:38:04
    I Don't Know What To Do
    I Run This Command aspnet_regiis.exe -r But Still hang out

    1. couple things to check:
      1) that you are running the install as an administrator
      2) if that does not work review the install logs at C:\Users\Install User\AppData\Local\SCOM\LOGS
      Might shed some light on the problem.